Support
Need a hand with Inaami? We’re happy to help.
Common questions
How do I sign in?
Inaami uses your phone number. Enter it, and we’ll send a one-time code by SMS. Enter the code to sign in — there’s no password to remember.
What is a Moment, and how do I lock it?
A Moment is a time-bound offer from a creator you trust. Open their Space, tap to lock the Moment, and it’s saved to your Vault — held for you for a set time.
How do I redeem?
Open the Moment in your Vault and tap Redeem. The app shows a QR code and a 6-digit PIN. Show it at the counter — the creator scans the QR and confirms the PIN in person. Once redeemed, you can leave a rating and earn Credits.
What are Credits?
Credits are a loyalty unit you earn — by rating, referring friends, and staying active. In this version, Credits are earned only; there is nothing to purchase.
How do I delete my account?
In the app, go to Profile → Delete account. This removes your account and signs you out everywhere. You can also email us to request deletion.
Which permissions does the app use?
Only the camera, and only to scan a customer’s QR code at the counter when honoring a redemption. Inaami does not use your location.